Refund Policy
Last Updated: 1st Jan 2026
This Refund Policy applies to all paid subscriptions and purchases made for PetalRank (“Software”), owned by Espial Solutions. By purchasing or subscribing to PetalRank, you agree to this Refund Policy.
1. General Policy
All payments made for PetalRank are non-refundable, unless explicitly stated otherwise in writing by Espial Solutions.
2. No Refunds for Performance or Ranking Results
PetalRank provides SEO automation, technical recommendations, content support, and AI-driven insights. Since results depend on multiple external factors outside our control, we do not provide refunds for:
- ranking improvements not achieved
- traffic increases not achieved
- leads or revenue not generated
- ranking drops, traffic drops, or visibility loss
- penalties received from search engines or platforms after implementing recommendations
3. Billing & Subscription Renewal
If PetalRank is offered as a subscription service:
- subscriptions may renew automatically unless canceled before the next billing cycle
- you are responsible for managing cancellation within your account or by contacting support
- once a renewal is processed, the payment is non-refundable
4. Exceptional Cases
Refunds may be considered only in limited cases such as:
- duplicate billing due to a technical error
- payment processed despite documented cancellation (where applicable)
Any refund decision is at our sole discretion.
5. How to Request Support
For privacy-related questions, contact:
Email: info@espialsolutions.com
Website: www.petalrank.com